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SAP Knowledge Base Article - PreviewSymptom
You created a custom Field on the Account's Header ABC (ABC is the field name) which allows multiple values.
The value of this field is used to Derive Territories for Accounts.
Despite having scoped multiple territories, if this field ABC has multiple values, the action "Derive Territory" doesn't work.
However, if the field ABC has only one value, the action "Derive Territory" works just fine.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KUT, Multiple, OVS, Territory , KBA , LOD-CRM-BRF , C4C BRF Configuration , LOD-CRM-ACC , Account , AP-RC-UIF , C4C UI Framework , BC-DWB-REP-EXT , Extensibility , Problem
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