Symptom
- You have added a Talent Pool to an Email Campaign, but the Talent Pool Recipients shows 'No data'.
- You have Manually Added Recipients, it shows 'Undefined'.
- Unable to view Talent Pool Recipients or Manually Added Recipients in an Email Campaign.
- Recipients list in an Email Campaign show as "No Data" although you see the number of recipients. If you check the Browser Console logs, you will see "[COE0022]Properties CampaignRecipientPeople/candidateNav are not accessible. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Recruiting Management (RCM)
- SAP SuccessFactors Recruiting Marketing (RMK)
- Candidate Relationship Management (CRM)
Product
SAP SuccessFactors Recruiting all versions
Keywords
Email Campaign, Talent Pool, Candidate, member, no data, permission, OData API Candidate Export, CRM, Candidate Relationship Management , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
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