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2841691 - CRM - Talent Pool Recipients shows 'No data' in Email Campaigns - Recruiting Management


  • You have added a Talent Pool to an Email Campaign, but the Talent Pool Recipients shows 'No data'.
  • You have Manually Added Recipients, it shows 'Undefined'.
  • Unable to view Talent Pool Recipients or Manually Added Recipients in an Email Campaign.
  • Recipients list in an Email Campaign show as "No Data" although you see the number of recipients. If you check the Browser Console logs, you will see "[COE0022]Properties CampaignRecipientPeople/candidateNav are not accessible. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors Recruiting Management (RCM)
  • SAP SuccessFactors Recruiting Marketing (RMK)
  • Candidate Relationship Management (CRM)


SAP SuccessFactors Recruiting all versions


Email Campaign, Talent Pool, Candidate, member, no data, permission, OData API Candidate Export, CRM, Candidate Relationship Management , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

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