In Fiori ITSM, a file is uploaded as an attachement to an Incident in 'My Incidents'. The filename's length then appears reduced compared to the original document's filename.
Solution Manager 7.2
SOLMAN, ITSM, Fiori, filename, attachment, character, length, limited, truncated, shortened, reduced, , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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