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2842523 - Black screen when capturing a page using Intelligent RPA Desktop Studio


  • When attempting to capture a page on the Chrome browser using the Intelligent Robotic Process Automation (Intelligent RPA) Desktop Studio, the screen that is captured is Black and does not show the page along with its objects.
  • When attempting to capture the "Universal Windows Platforms (UWP)" apps: like Calculator, Settings, Microsoft Store, etc. using "Print Window" capture mode.

        Calc_Black_Screen-3.png Black_screen-3.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP Intelligent RPA Desktop Studio


IRPA, Intelligent Robotic Process Automation, Black, screen, Chrome, Browser, maximise, minimised, objects, closed, capture, captured, Studio, page , Capture Mode , Print Mode , Calculator, Microsoft Store, Settings , Windows applications , capture mode , Hover, Browse Option , KBA , CA-ML-IPA , IPA , Problem

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