Symptom
You have scheduled a broadcast or run it manually, and you would like to see the logs. However, the broadcast logs table is empty and the logs are missing.
Environment
- Cloud for Customer
- Business ByDesign
Reproducing the Issue
- Go to the work center Business Analytics.
- Select the view Broadcasts.
- Search for your broadcast.
- Click View Logs.
The view is empty and you cannot see any logs.
Cause
The broadcast name is longer than 50 characters. When the system searches for broadcast logs to display on the UI, only the first 50 characters are searched. Due to this, the broadcast name created by the user (51 characters or more) and the broadcast name in the logs table do not match and the logs are not found.
Resolution
Please modify the broadcast name so that it has less than 50 characters (spaces included). The logs will be shown from the next broadcast execution onwards.
See Also
2542020 - Broadcast Logs Incorrect or Missing
Keywords
broadcast, logs, missing, empty, business analytics, report run, emails, protokoll , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To