SAP Knowledge Base Article - Public

2843125 - Time Account is appearing under Time Off Balances but not under Administer Time


You have added a new Time Type with Time Account Type and after that you have noticed that the Account already appears under Time Off Balances however does not appear under Administer Time:



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SAP SuccessFactors Employee Central (EC) - Time Off

Reproducing the Issue

  1. Go to Manage Time Off Structures and Create a new Time Type with Time Account Type;
  2. Assign this Time Type to a Time Profile;
  3. Now go to any employee assigned to the Time Profile you have just added your Time Type;
  4. See that under Time Off Balances is already Shown;
  5. Now see that under Administer Time the Time Account is not created;


The time type was assigned to the profile after the profile was already assigned to the employee. As a result, the Time Account is not created unless you run an Account Creation Calendar.

Note: Even if you have Automatic Account Creation the behavior will be the same, please refer to 2843532


  1. Go to Manage Time Off Calendars;
  2. Create an Account Creation Calendar;
  3. Run it and the account will be created;

See Also

2843532 - Automatic Account Creation is not working when assigning a Time Type to a Time Profile


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SAP SuccessFactors Employee Central all versions