Symptom
- As a Learning Administrator, go to a user record and choose "Proxy Now". The new window does not show the custom landing page that this user should have
- As a user that is a delegate for a Supervisor, custom landing pages are not visible for the delegate.
Environment
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Create a custom landing page
- Proceed to a user record on Learning Administration
- Choose under Actions->Proxy Now
- Notice that custom landing pages are not visible
Resolution
Not being able to view custom landing pages is currently the behavior of the proxy functionality. In case you require this behavior to change, please raise an enhancement request as per Knowledge Base Article 2090228
Keywords
proxy delegate delegator custom landing page missing not viewable sf lms success factors visible gone , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem
Product
SAP SuccessFactors Learning all versions