SAP Knowledge Base Article - Public

2843403 - LMS email notification segment grid is pulling horizontally when we use <html> tags


When we use <html> tags in the notification, the syntax tag <&SEG-GRID> "segment grid" is pulling horizontally instead of pulling vertically.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

An example would be as below:

Notification all in line.png


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By using the <html> and </html> tags all formatting in a syntax tag that is included in the body will be lost.
This can be prevented by using the “Preformatted” <pre> and </pre> tags around the applicable syntax tags.


You will have to Customize notifications to retain formatting around the scheduled offering segment information, the code would look like this:


You are scheduled to attend training using the following




Below is an image on how the notification will look once the code is added.

How the notification will look.png


See Also

2290862 - LMS: Text formatting in customized notification isn't applied to syntax tag data or part of the notification body.


&SEG-GRID,HTML, Notification , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem


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