SAP Knowledge Base Article - Preview

2843630 - Reply Button on The Interactions Header Is Not Visible

Symptom

The Reply button is not visible in the header of the interactions facet of a ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

reply ; interactions ; ticket ; grid view ; list view , KBA , LOD-CRM-SRP , Service Request Processing , How To

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