SAP Knowledge Base Article - Public

2844164 - Manage Pending Hire Error due to Global Info onInit rule

Symptom

We receive an application error when hiring a candidate via recruiting or onboarding tabs.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

 Employee Central - Suite Integration

Reproducing the Issue

Hiring a candidate with global info

Cause

This is caused by a defect in the system.

Resolution

Engineering are trying to fix this issue in the 1911 release but nothing has been confirmed yet.

 Once we know more info, we will update this KBA

 Workaround

 Remove any onInit rule with base object employee information model that is triggered on any of the global info elements for any country.

Keywords

ECT-123859, manage pending hire error, application error , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors HCM Core 1908