Symptom
You are unable to create purchase order from purchase request with Follow-On Process status Blocked and Process type is Third-Party.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to purchase requests and orders work center
- Go to purchase requests
- Search for respective purchase request
The New purchase order button is greyed out and also you noticed that Follow-On Process status Blocked, Process type is Third-Party and Assigned to a Sales Order.
Cause
The delivery block indicator(Follow-On Process) is sent from Sales order to Customer demand whenever sales order approval status changes back to Not Started. The change in approval status happens whenever the total value of the sales order changes due to partial cancellation of some of the sales order items.
Resolution
The delivery block is removed once the sales order is submitted again for approval and the document is approved.Kindly submit the sales order for approval, if in case, Approval is not scoped, Sales order Approval status would change to Approval Not necessary once the sales order is submitted and the issue would get resolved automatically.
Keywords
Follow-On Process status Blocked,Process type is Third-Party,New purchase order button is greyed out , KBA , AP-PRP-PR , Purchase Request , AP-POP-PO , Purchase Order , Problem