SAP Knowledge Base Article - Public

2844965 - Attachment Exist Checkbox in Ticket Advanced Filter


You would like to understand which attachments the Attachment Exist checkbox available in the Advanced Filter of the Tickets list considers when filtering the results.


 SAP Cloud for Customer


The checkbox Attachment Exist in the Advanced Filter of the tickets list currently considers attachments which are related to the tickets itself and not interaction attachments, which are different and maintained in another tab inside the ticket.


Attachment Exist; Checkbox; Ticket; Advanced Filter; Service; C4C; Cloud for Customer; Service Request; , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To


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