2845143 - S/MIME CERTIFICATE with Email: Email is Going to Expire Notification Message

You receive an e-mail notification with the message "S/MIME CERTIFICATE with e-mail: E-mail ABC is going to expire" and would like to understand what actions to take when facing this scenario.

• SAP Cloud for Customer
• SAP Business by Design

This e-mail notification is sent when the S/MIME certificate of the inbound e-mail address is about to expire in the SAP Cloud for Customer system.

You can renew the S/MIME certificate following the steps below:*

• For SAP Cloud for Customer:

1. Navigate to Administrator work center.
2. Navigate to Common Tasks work center view.
3. Navigate to Configure S/MIME tab.
4. Navigate to Incoming E-mail tab.
5. Select the line item containing the e-mail from the table.
6. Click Renew S/MIME Certificate.

After following the above steps, the certificate is renewed and you should not experience the notification e-mail again.

• For SAP Business by Design:

1. Navigate to Application and User Management work center.
2. Follow the steps 2-6 which are mentioned for SAP Cloud for Customer.

Once the certificate is renewed, it will have a validity period of 1 year from the day the renewal was done, so it should be annually reviewed.

* This might be required for non standard items without automatic renewal

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SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions