SAP Knowledge Base Article - Public

2845166 - Incident has been resolved by the customer - Recruiting Posting

Symptom

Customer raises an incident, but before Support starts working on it, he/she finds the solution.

Environment

SAP SuccessFactors Recruiting Posting

Resolution

Once customers solved the issue themselves, the support engineer may set the incident to Solution Proposed.

Keywords

Recruiting Posting, solution provided, resolved by customer, incident, no issue, solved by customer , KBA , LOD-SF-RPO , Recruiting Posting , Problem

Product

SAP SuccessFactors Recruiting Posting all versions