Symptom
You are trying to update the job information of one employee and you are getting one or all of the below errors:
- Please choose a global holiday calendar or one whose country matches the country for the selected company;
- Please assign a work schedule so that all the Time Off fields have an entry;
- Please choose a global time profile or one whose country matches the country for the selected company.
Environment
SAP SuccessFactors Employee Central (EC) - Time Off
Reproducing the Issue
- Go to any Employee;
- Make a change in Job Information;
- Try to save and you'll get one or all of the errors above
Cause
There are two possible causes for this:
- You do not have Time Off Enabled in your system but you do have data either for holiday-calendar-code, workschedule-code or time-type-profile-code;
- You have Time Off Enabled but the fields holiday-calendar-code, workschedule-code or time-type-profile-code are not enabled in Manage Business Configuration > jobInfo;
Resolution
To solve the issue, please go through the steps below:
- First you need to find out if you have Time Off Enabled:
- Go to Manage Employee Central Settings;
- Check if the option "Time Off" is checked (Note: If Time Off For Leave Of Absence Only is also enabled, then this might be a different situation so for this create a ticket to SAP support);
- Now go over the related steps below;
- Time Off is enabled;
- Go to Manage Business Configuration;
- Go to jobInfo session;
- Make sure that holiday-calendar-code, workschedule-code or time-type-profile-code are enabled;
- If the above checks are correct, Check the Company / Legal Entity of the employee and Country of Registration are maintained in the instance / Manage Data with correct effective date.
- Time Off is not enabled;
- Create an adhoc report with the domain Person And Employment Export;
- In the Employee Job Info session, select the fields holiday-calendar-code, workschedule-code or time-type-profile-code;
- If you do not have Time Off Enabled, those fields must be empty;
- If the fields are not empty, you need to temporarily activate those fields in Manage Business Configuration > jobInfo;
- After that, delete the values for this field;
Keywords
error saving job info data holiday calendar, time profile, work schedule, Please choose a global time profile or one whose country matches the country for the selected company. , KBA , LOD-SF-EC-TIM , Time Off , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1908