SAP Knowledge Base Article - Public

2845546 - Employees are skipped when performing a Pay Scale Change

Symptom

When performing a Pay Scale Change some employees are skipped.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM

Reproducing the Issue

  1. Admin Center > Adjust  Employees' Compensation to Tariff Changes
  2. Create a new change for the wanted Pay Scale Group and Save
  3. Click Submit and fill the required fields and click Update
  4. After the job is complete neither of the some employees were skipped

Cause

In the Compensation Information of the employees skipped there is already one record of the change.

Resolution

This is an expected system behavior. When there is one record of the wanted changes in the employee compensation information the system will not update it.

See Also

Guide: Adjusting Employee Compensation Data Based on Tariff Changes

KBA: 3242159 - Is it Possible To identify Number of Employees skipped for Pay Scale Pay Increase Run after Simulation or Update

Keywords

Number of employees skipped: 1, manage pay increases, Adjust Employees' Compensation to Tariff Changes, employee central, employee profile, successfactors, SF, EC, EP

, KBA , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , LOD-SF-EC-CMP-PSC , Pay Scales - Obj Structure, Increases & Grade Step , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions