Symptom
You want to use communication scenario SAP_COM_0026 or SAP_COM_0038, but cannot find them in the system.
Environment
- SAP Marketing Cloud Edition
Reproducing the Issue
Check the available communication scenarios in Display Communication Scenarios App.
Cause
Scope item Collaboration Integration (1JB) is not active in the system.
Resolution
- Please involve SAP Operation team (Component XX-S4C-OPR-INC) to activate Scope item Collaboration Integration (1JB) in Manage Your Solution App.
- Please note that this scope activation requires a change project without previous configuration in this change project.
See Also
2819010 - How to check if scope item is activated in the system?
Keywords
SAP_COM_0026, SAP_COM_0038. , KBA , CEC-MKT-BF , Basic Functions , CA-UI5-BS-SM , SAP UI5 Reusables for Social Media Collaboration , CA-UI2-AR-SM , SAP UI Integration - Social Media Collaboration Enablement , CEC-MKT-ITC , Installation and technical configuration , Problem
Product
SAP S/4HANA Cloud Public Edition all versions