Symptom
Business Rule have been created so that when a candidate answers a question the are automatically moved to a rejected status when they select the apply button.
Environment
SAP SuccessFactors Recruiting Management
Cause
Disqualifying candidates using business rules is not supported when the candidate applies for a requisition.
Resolution
Project Management has confirmed that currently with the use of business rules it is not possible to automatically disqualify a candidate when the candidate applies for a requisition.
The business rule will only work when the recruiter makes a change to the candidates application in the Candidate Pipeline.
Workaround:
- Use prescreening questions to automatically disqualify candidates based on the answers they provide.
- Have the recruiter save the candidates application to trigger the rule.
An enhancement request can be raised in the community portal as per KBA 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
See Also
KBA 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
Keywords
Business rule, disqualify candidate, , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem