SAP Knowledge Base Article - Public

2845797 - Error received when creating interview in interview central

Symptom

When a interviewer creates an interview they receive an error with the Fingerprint: bdf774a8268ab64b5b728f5511c64fc0b0bdc214

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Select Job requisition
  3. Go to Candidate
  4. Go to Interview Central and create interview.
  5. Add Interview details
  6. Select save and error occurs.
  7. Fingerprint: bdf774a8268ab64b5b728f5511c64fc0b0bdc214

Cause

Error is caused by changes made to the Tier 3 Language pack for the language Key COMMON_pm or COMMON_am

Resolution

To resolve the issue follow the below steps. 

  1. Go to manage languages 
  2. Download the Custom labels for the language you are facing the error with. 
  3. Remove the Language Key (COMMON_pm or COMMON_am) from the Tier 3 custom Language
  4. Reupload the Tier 3 Language pack
  5. Save 

For further information on using Tier 3 language see KBA 2576546 - Working with Manage Language Feature - Platform

See Also

KBA 2576546 - Working with Manage Language Feature - Platform

Keywords

bdf774a8268ab64b5b728f5511c64fc0b0bdc214 , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors HCM Core 1908