SAP Knowledge Base Article - Public

2845874 - Unable to Access Personal and Address Info Records When Changing Language Options - EC


Upon changing the language option to Dutch, Personal and Address info history records and future dated records of users are not accessible.


  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Login to the instance and change the language option to Dutch
  2. Navigate to an employee profile > Personal Info or Address Info > History
  3. Navigate to the historical records and switch between records
  4. The page does not display any information


The issue has been identified and logged under JIRA ECT-125389.


There is currently no target release scheduled for this issue. It is being reviewed by our Engineering Team.


sf, ec, page not loading, per, addr, blank , disappear, success factors , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Bug Filed


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions