Symptom
The error message is displayed while uploading workforce person data using the Import Employee app. ‘Worker: <person external ID> - <role> cannot be changed.' (Message number 020 (wfd_employee_upload).
Environment
SAP S/4HANA Cloud Public Edition
Cause
You get this error message when you try to change the role of a workforce person. The Import Employee app does not support role changes.
Resolution
If you want to change the role of a workforce person, use the SOAP API.
Keywords
KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , How To
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions