2846195 - Export Site (XML) and Import Site (XML) options in CSB - Recruiting Marketing

This KBA will discuss the use case for the options Export Site (XML) and Import Site (XML) available in Career Site Builder (CSB)

• SAP SuccessFactors Recruiting Marketing (RMK)
• Command Center

The Site Settings Export (XML) and Import (XML) options available in Career Site Builder (CSB) > Tools > Import/Export are used to move configuration from Stage to Production environment during the implementation phase of RMK site. This is one of Cutover Tasks for Production executed by partners and it's out of scope of Cloud Product Support.

It's important to mention that the content of the XML file can change from one release to another and the partner should make sure to export an updated version of the file and double check the configuration after importing the file in an RMK instance.

Another important point here is that SAP doesn't have any kind of Instance Refresh process for RMK instances. If it's required to have the RMK settings copied from one site to another it's necessary to engage an implementation partner or SAP Professional Services.

For any additional information refer to RMK implementation guide or Partner Community.

Note: Mismatched files could cause your career site to break. Since 2H 2021 release (November 19, 2021), Career Site Builder prevents you from importing an exported file that was saved from a stage/preview environment with higher release version.

"The file you're trying to import from the Stage instance of Career Site Builder uses functionality that isn't yet available in the Production instance.
You can import this file when both the Stage and Production instances are on the same release version, and the new features are available in Production."

Refresh, Cutover, mismatched version, release version , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK , Recruiting Marketing , How To