SAP Knowledge Base Article - Public

2846222 - You are unable to add new Involved Parties to a cancelled activity, error: "Change of party with role ABC is rejected because read-only"

Symptom

You want to add new Involved Parties to an activity, but the system throws the error message "Change of party with role ABC is rejected because read-only". (ABC represents the selected Party Role.)

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work center.
  2. Go to the Phone Calls view.
  3. Open Phone Call 123 (123 represents the phone call ID).
  4. Go to the Involved Parties facet.
  5. Click Add.
  6. Select a Role.

The error message "Change of party with role ABC is rejected because read-only" will be shown.

Please note that this behavior is not specific to Phone Calls, but also includes Tasks and Appointments Activities also.

Cause

The activity is set as Canceled. Once an activity has been set as Canceled, you can no longer edit it.

Resolution

 This is the expected system behavior.

Keywords

change of party, activity, read-only, phone calls, appointments, tasks , KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1908