2846605 - XSController will not start: Stderr: id: ‘<SID>xsa’: no such user

When trying to start the XSController you can see the following error in the xscontroller.out log file.

Exception in thread "Controller Console" com.sap.xs2rt.core.installation.utils.InstallationException: Exception during check node cpp environment:Failed to determine uid/gid for user "<SID>xsa":Failed to determine uid/gid for user "<SID>xsa". Exit code of id command: 1. Stderr: id: ‘<SID>xsa’: no such user
at com.sap.xs2rt.installation.impl.hana.CheckThatNodeIsRunning.checkCppVersion(CheckThatNodeIsRunning.java:234)
at com.sap.xs2rt.installation.impl.hana.CheckThatNodeIsRunning.checkCppVersion(CheckThatNodeIsRunning.java:172)
at com.sap.xs2rt.controller.impl.ControllerConsole.main(ControllerConsole.java:726)
Caused by: java.io.IOException: Failed to determine uid/gid for user "<SID>xsa":Failed to determine uid/gid for user "<SID>xsa". Exit code of id command: 1. Stderr: id: ‘<SID>xsa’: no such user

SAP HANA Extended Application Services, Advanced Model

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