Symptom
- When configuration DBA Cockpit connection in T-cd SOLMAN_SETUP, it returns error 30012
- Test the connection to monitored DB in Solman DBA Cockpit also returns error 30012
- SSL has been enabled on the monitored ASE DB. Below messages can be found in ASE errorlog which indicates the same thing:
kernel network name xxx, interface IPv6, address xx::xx:xx:xx:xx, type xxx, port xxx, filter ssl
kernel network name xxx, interface IPv4, address xx.xx.xx.xx, type xxx port xxx, filter ssl
- If click to check the details of the connection in DBA Cockpit, it shows something like below:
Technical Settings
Connection Name: xxx
Database System: SAP ASE
Connection Maximum: xxx
Connection Optimum: xxx
Permanent:
User Credentials
User Name: xxx
Connection Data: SYBASE_DBOWNER=xxx SYBASE_CONN_TIMEOUT=xx SYBASE_DBNAME=XXX SYBASE_SERVER=xxx SYBASE_PORT=xxx SYBASE_CONTYPE=ASE
- dev trace also prints some messages like below:
B Connect to xxx as xxx with SYBASE_DBOWNER=xxx SYBASE_CONN_TIMEOUT=xx SYBASE_SERVER=xxx SYBASE_DBNAME=xxx SYBASE_PORT=xxx
C (30012) [08001] [SAP][ASE ODBC Driver]Client unable to establish a connection
C syb_glob.dbsl_ca.errclass set to DBSL_EC_RESTART
C Connection 0 failed using DRIVER={Adaptive Server Enterprise};server=xxx;port=xxx;uid=xxx;db=xxx;pwd=xxxxxxxxxxxx;TextSize=xxx;CRC=xxx;FetchArraySize=xxx;ReleaseLocksOnCursorClose=xxx;DynamicPrepare=xxx;QuotedIdentifier=xxx;UseCursor=xxx;homogeneousbatch=xxx;charset=xxx;EncryptPassword=xxx;EnableLOBLocator=xxx;app=xxx 00 [1]comm rd ODBC;logintimeout=xxx;ProtocolCapture=xxx;supresstdscontroltokens=xxx;SuppressRowFormat=xxx;SuppressParamFormat=xxx;
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Environment
- SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
Product
Keywords
SOLMAN_SETUP, DBA Cockpit, 30012, SSL, SYBASE_SSL , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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