SAP Knowledge Base Article - Public

2846712 - The quantity of Outbound DL is more than the requested quantity of the Sales Order

Symptom

 The outbound delivery Quantity is greater than the Sales Order quantity.

Environment

  •  Sales and Distribution (SD)
  •  Logistics Execution (LE)
  •  SAP S/4HANA Cloud All versions 

Reproducing the Issue

  1. Logon to the launchpad with user roles SAP_BR_INTERNAL_SALES_REP and SAP_BR_SHIPPING_SPECIALIST.
  2. Select app 'Manage Sales Orders'
  3. Create a Sales Order type OR with Item Category TAN
  4. [SAVE] the order
  5. Select app 'Manage Outbound Deliveries'
  6. Create an Outbound Delivery using the order created previously
  7. Increase the delivery quantity of the line item
  8. No error or warning is raised.

Cause

The overdelivery tolerance is determined by the Overdelivery setting in the item category customising which has been set to ' ' - no warning or error message.

Resolution

Update the overdelivery indicator in the following 'Configuration Step':

 > 102974 - Define Delivery Item Categories

Keywords

SIMG_CFMENUOLSDVOLB, cat,  Supply Chain, delivery management , KBA , LE-SHP-DL , Delivery Processing , Problem

Product

SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud all versions