SAP Knowledge Base Article - Public

2846854 - Training Planner: Not opening the Organisation Request from the Summary list that is clicked on


  • When a User clicks into 'Training Planner' and they may have more than 1 Organisation Request.
  • If the User clicks on any Organisation Request, it always opens up the first Organisation Request in the list.
  • for example:

First Image the User clicks on test Org


But it opens up the First Organisation Request in the List



SuccessFactors Learning Managment System


  • Product Management have confirmed this is expected behaviour. 
  • This area of the screen is not individualised to the Organisation Requests so clicking anywhere in the summary screen will always default to the first 'Organisation Request' in the list.
  • It has the same behaviour as clicking on the blue hyper link "My Organisation Requests"
  • Once the new screen loads up users can then navigate to the particular Organisation Request they wish to chose using the drop down list.
  • If you wish for these Organisation Requests to be navigatable from the original summary list please create a Enhancement Request, this will be voted on by your Peers and if enough votes are gathered Product Management will consider it for future development.

See Also

2413374 - LMS Training Planner - Knowledge Support and Tips


Training Planner, organisation requests, incorrect, not working, click, , KBA , LOD-SF-LMS-TRA , Training Planner , LOD-SF-LMS , Learning Management System , Problem


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