SAP Knowledge Base Article - Preview

2847195 - How to overcome Enrollment issues on iOS 13 devices


With the recent changes introduced by Apple for iOS 13 devices, iPhones and iPads are given useragents same as MacBooks for rendering the web pages in desktop mode. In iPads this setting is turned on by default and hence the enrollment will fail.



  • SAP Afaria 7
  • SAP Mobile Secure


SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 2.0


Apple, Afaria, Sybase, Mobile Secure, Enrollment of iPad and iPhone, iOS13 , KBA , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-AFA , Afaria , How To

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