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2847745 - Windows security error while opening the attachment with Message No. SR127 in SICF

Symptom

  • You got a pop-up about the Windows security error while opening the attachment. Only when click on Cancel button, the attachment is opening. 
  • When check in transaction SICF -> External Alias /sap/bc/contentserver and could see error information:

    User password not consistent for identifier /ICF/XXXXXXXXX (see long text)
    Message No. SR127

    Diagnosis
    The password no longer exists in secure storage.

    Procedure
    Enter the user password again.

    Procedure for System Administration
    You cannot find an entry for the specified identifier in transaction SECSTORE.


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Environment

All Release

Product

SAP NetWeaver all versions

Keywords

Windows security pop-up, SR127 , KBA , BC-SRV-KPR-CMS , Content Management Service , Problem

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