SAP Knowledge Base Article - Preview

2848271 - Reply Button Not Visible for Facebook Comments

Symptom

You are working with a Ticket created from a Facebook post and notices that the button to reply is not visible for a comment.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 1908

Keywords

Facebook ; Ticket ; Comment ; Reply ; Button ; Not Visible ; Reply not visible ; Reply not available ; 1st level comment ; level ; 2nd comment , KBA , LOD-CRM-SC-SM , Social Media , How To

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