SAP Knowledge Base Article - Public

2848876 - Dump when downloading Campaign Execution Details in Excel


You have successfully triggered a campaign. After that, you go to the Execution Details facet and try to download the information in an Excel file. However, after waiting for a long time you either get a dump or the System Maintenance screen.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Campaigns work center.
  2. Go to the Campaigns view.
  3. Open any campaign that has already been executed.
  4. Go to the Execution Details facet.
  5. Click More > Export to Microsoft Excel.
  6. RESULT: The system begins to load and eventually dumps. You may also get a screen with the message "System Maintenance. Temporary System Down".


This campaign contacted a large number of people (sometimes more than 10.000).


At the moment, there is no other approach that we can take to download such a huge data into an Excel file.

If you consider that this option should be available, we would like to kindly ask you to post this request in the SAP Cloud for Customer influence site:

See Also


excel, download, campaign, execution details, System Maintenance. Temporary System Down , KBA , LOD-LE-MKT-CPG , Obsolete - Use LOD-CRM-MKT-CAM , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1905