SAP Knowledge Base Article - Public

2849105 - How to Open Server-Side Integration Add-in from Outlook Mobile App


You have enabled and configured Server-Side Integration in your Cloud for Customer system, however doesn't know how to access the Server-Side Add-In from Outlook mobile application.


  • SAP Cloud for Customer
  • Server-Side Integration


Here are the instructions to access the Add-In:

(Instructions are the same for iOS and Android apps)
  1. Open Outlook Mobile App.
  2. Open any email from Inbox or Sent Items.
  3. Tap 3 dots, as marked on the screenshot below.
  4. Tap SAP icon.
  5. You will get the same WEB-UI with the same functionality, as in Outlook side-bar add-in.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Server-Side Integration Outlook mobile , KBA , server side mobile , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , LOD-CRM-GW-SRV , Server side groupware intergration , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions