SAP Knowledge Base Article - Public

2849114 - Server-Side Integration Support on Mobile Devices

Symptom

You have enable Groupware Server-Side Integration in your Cloud for Customer system and would like to know what is supported on mobile devices.

Environment

  • SAP Cloud for Customer
  • Server-Side Integration 

Resolution

Since server-side integration works with user's Exchange mailbox, which can be connected to a mobile device through ActiveSync, user can partially use some functionality on the mobile device.

User can:

  • Access and edit synchronized C4C calendar events in native mobile calendar application.
  • Access, edit synchronized C4C and create new Contacts, Accounts and Individual Contacts in native mobile contacts app.
  • Access and edit synchronized C4C tasks in native mobile Reminders application.
  • Work with add-in from Outlook Mobile application.

Keywords

Server-Side integration mobile outlook , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , LOD-CRM-GW-SRV , Server side groupware intergration , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions