Symptom
You have enable Groupware Server-Side Integration in your Cloud for Customer system and would like to know what is supported on mobile devices.
Environment
- SAP Cloud for Customer
- Server-Side Integration
Resolution
Since server-side integration works with user's Exchange mailbox, which can be connected to a mobile device through ActiveSync, user can partially use some functionality on the mobile device.
User can:
- Access and edit synchronized C4C calendar events in native mobile calendar application.
- Access, edit synchronized C4C and create new Contacts, Accounts and Individual Contacts in native mobile contacts app.
- Access and edit synchronized C4C tasks in native mobile Reminders application.
- Work with add-in from Outlook Mobile application.
Keywords
Server-Side integration mobile outlook , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , LOD-CRM-GW-SRV , Server side groupware intergration , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions