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SAP Knowledge Base Article - PreviewSymptom
• After changing the password for the user smpServiceUser, the SAP Mobile Platform service fails to start.
• Error message displayed: Attempt to start service SAPSMP3Service failed. You must have permission to start it.
• Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
• SAP Mobile Platform (all versions)
• Windows operating system
• SAP Mobile Platform on-premise
Product
Keywords
smpServiceUser, SAPSMP3Service, password, service, Windows service account, SMP 3.0, regenerate service, error message, service startup, command prompt, svcutil.bat, service account, AD account, troubleshooting, service permissions, startup failure , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem
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