SAP Knowledge Base Article - Public

2849511 - Supplier Invoices not triggering workflow multiple Company Code

Symptom

Flexible workflow for supplier invoices in scenario 'Blocked' or 'Parked as Complete' has been activated, but the workflow is not being triggered. In the workflow definition more than one Company code are checked as a start condition.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Configure the Workflow for Supplier Invoices as per the Documentation in KBA 2751275
  2. Create a Purchase Order via the APP 'Manage Purchase Orders' 
  3. Create a Supplier Invoices via the APP 'Create Supplier Invoice'
  4. The Invoice is Not blocked as expected

Cause

Incorrect customising. In the start conditions for the Supplier Invoice flexible workflow ALL of the Pre-conditions have to be met for the workflow to be triggered. If more than one Company Code are defined in the start conditions the check will fail and the workflow will be overlooked.

Resolution

Only define one Company Code in the start conditions. (See Illustration) 
pict1.png

Note: If workflows are required for multiple Company Codes, create a separate workflow for each Company code required.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

See Also

2658950
2794370

Keywords

WS00800251, WS00800303, MRM_TOLERANCE_CHECK, Start conditions, Company code, Manage Workflows for Supplier Invoices, BUKRS. , KBA , MM-IV-INT-WF , Workflow , MM-FIO-IV , Fiori UI for Invoice Verification , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions