SAP Knowledge Base Article - Public

2849642 - QR code branding configuration - SAP Jam


The foreground and background color of the QR codes is saved in Branding but the changes are not seen on the QR Code scanner screen


SAP Jam Collaboration

Reproducing the Issue

  1. Navigate to SAP Jam
  2. Go to Account Settings
  3. Select Mobile Setup
  4. Click Activate via Camera


The QR code branding feature is designed for the QR page of content item.


Follow the steps below to validate the QR code branding configuration.

  1. Navigate to SAP Jam
  2. Go to SAP Jam admin
  3. Expand Branding
  4. Select QR Codes
  5. Change foreground and background color
  6. Save changes
  7. On mobile, open Jam app
  8. Go to a group content folder which contains an image file
  9. Open the image file
  10. On top right corner click the action button
  11. Click QR Code

See Also

SAP Jam Collaboration Administrator Guide - QR Codes

2845448 - Branding tab on SAP Jam


QR codes, mobile, foreground color, background color, branding , KBA , LOD-SF-JAM-BRN , Branding Options - Web & Mobile , How To


SAP Jam Collaboration 1902 ; SAP Jam Collaboration 1905