SAP Knowledge Base Article - Public

2849832 - Some users got email with title "Connect and share with the community" from


  • Some users got the system email with title "Connect and share with the community"  from
  • Another similar email "Register for Upcoming Webinars" from
  • How to disable the notification email


SAP Analytics Cloud (SAC)

Reproducing the Issue

  1. Create some SAC users.
  2. Some users got the email with title "Connect and share with the community" from


When an individual SAC user logs in to SAC for the first time, there’s a pop-up that asks if you want to receive learning emails.
Users who accepted will receive email from or

At the beginning there’s 3 onboarding emails. Then there will be monthly newsletters and webinar emails, all for SAC training purposes (ie. Not
marketing/promotion of SAP products).


In case user wants to disable the notification, please use the following methods:

  1. Uncheck the “Product Updates & Learning” under the Profile Settings.
  2. Or unsubscribe in the email footer.

See Also

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SAP Analytics Cloud 1.0