SAP Knowledge Base Article - Public

2850515 - SAP Jam - Unable to Open Feature Tour

Symptom

In Jam when you click on Feature Tour icon nothing is displayed.

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. Go to Jam;
  2. Click on the Feature Tour icon;
  3. nothing is displayed.

Resolution

Feature Tour is available only for specific screens/functionalities and the option will be enabled only in those cases. Please refer to the SAP Jam Collaboration User Guide for the full list of pages supported by Feature Tour.

Note: If you belong to SAP SFSF Product Support, please refer to the internal memo.

See Also

2627479 - How to skip the "getting started wizard" / "Custom Quick Tour"?

Keywords

feature tour, custom , KBA , LOD-SF-JAM-UI , User Interface Issues , LOD-SF-JAM-ARE , Admin Area Feature , Problem

Product

SAP Jam Collaboration all versions