SAP Knowledge Base Article - Public

2850552 - Error "Bank XX XXXX does not exist" Displayed When Using the API Replicating Basic Master Data for Workforce from External HR Systems

Symptom

When creating or updating some workforce person data using the API WORKFORCEPERSONMASTERDATAREPLI, the following error message appears:

<LogItem><TypeID>211(BF00)</TypeID><SeverityCode>E</SeverityCode><Note>Bank XX XXXX does not exist</Note></LogItem><LogItem><TypeID>022(ECPAO_IN_PROCESSING)</TypeID><SeverityCode>E</SeverityCode><Note>Pernr XXXXXXXX: Infotype 0009, subtype 2 with error</Note></LogItem>

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Configure the Communication Arrangement SAP_COM_0301.
  2. Use the API WORKFORCEPERSONMASTERDATAREPLI to upload the HR master data.
  3. Specify the bank account details in the WorkAgreementBankAccountInformation section.
  4. Post the API.
  5. Use the Overview Message Monitoring app to view the response.

Cause

The bank data is not maintained correctly in the system.

Resolution

Maintain all the bank information used in the workforce person master data correctly in the Manage Banks app.

Note: if you see the following error in the response: <Note>Enter the bank key</Note> you have to add the <Bank> tag in the payload, taking into account that the Bank information in that section has to be configured in the same tile, Manage Banks.

See Also

  • KBA 2646803 - How to maintain employees data in an S/4HANA Cloud
  • 1FD - Scope Item

Keywords

KBA , CA-WFD-INT , Integration issues WorkForce Domain , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , How To

Product

SAP S/4HANA Cloud all versions