SAP Knowledge Base Article - Public

2850589 - Employee Responsible Not the Expected Employee in an Invoice Request based on a Contract

Symptom

In an Invoice Request which is based on a Contract the Employee Responsible is not the expected one.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center. 
  2. Select the Invoice Requests view. 
  3. Open invoice request ABC (ABC represents the invoice request id). 
  4. In the General tab the Employee Responsible is not the expected one. 

The Invoice Request is based on a Contract and the Employee Responsible in the Invoice Request is not the same as the Employee Responsible in the Contract.

Cause

For Invoice Requests based on a Contract the Contract Administrator of the Contract is determined as the Employee Responsible in the Invoice Request.

Resolution

This is the expected system behavior.

Keywords

Employee Responsible; Contract; Customer Contract Invoice Request; Scheduled Invoice Request; Contract Administrator , KBA , AP-CI-CIR , Customer Invoice Request , Problem

Product

SAP Business ByDesign 1908