SAP Knowledge Base Article - Public

2850689 - Field is missing while printing "Download Bonus Details"

Symptom

Field is visible when we click "Download Bonus Details" but field is not visible in PDF when we download PDF.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

Navigate to Home > Compensation
Open Executive Review
Select Variable Pay Template.
Select download bonus details
Select “Download PDF”.

Cause

The issue has been identified and logged under JIRA VRP-9332

Resolution

A fix for this issue with our UX reimagined is planned for H2 2020.

Workaround:

As of now the workaround is to 'Switch Print Format'.

Please note that this is not the same as 'Print preview'.

Download Bonus Detail -> 'Switch Print Format' on right corner [not 'Download PDF' directly]

Switching print format will fix the issue. This can be used as a work around until we release a newer version of the UI.

Keywords

Bonus Details, Download Bonus Details, Field missing, Download PDF, Printing , KBA , LOD-SF-VRP-BON , Bonus, calculating bonus, payouts, etc. , Problem

Product

SAP SuccessFactors Compensation all versions