SAP Knowledge Base Article - Preview

2850695 - SAP Marketing - Contact Best Record Email Address not taken from most reliable Source

Symptom

The email address in the contact's best record is not coming from the ID origin data that is defined with highest priority.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Marketing Cloud

SAP Marketing onPremise

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Data Stewardship; Inspect Contact; ID origin; Define Origins of Contact ID; Best Record Daten Stewardship; Kontakt prüfen; Herkunftsorte der Interaktionskontakt-ID definieren; , KBA , CEC-MKT-DM-IC , Interaction Contact , Problem

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