SAP Knowledge Base Article - Public

2850708 - Unable to connect to datasource. Check the connection details and user credentials, and then try again error when exporting data to SAP S/4HANA from SAP Analytics Cloud

Symptom

  • When exporting data to SAP S/4HANA in SAP Analytics Cloud (SAC), you cannot get past the credentials window.

Environment

  • SAP Analytics Cloud (Enterprise)

Reproducing the Issue

  1. Log into SAC and open the model.
  2. Select the Data Management tab > Export data > Export Data to SAP S/4HANA.
  3. Select the connection and provide a user ID and password credentials.
  4. The following errors appear in the network tab of the browser Developer Tools window:

    {"message":"Unable to connect to datasource. Check the connection details and user credentials, and then try again.","stack":"","errorDetails":[{"messageId":"AUTHENTICATION_ERROR","message":"Unable to connect to datasource. Check the connection details and user credentials, and then try again.","bUIMessage":false,"bWarning":false,"customData":"Error in validating connection definition and credentials on fields: [serviceRootURI](If this is using a shared connection without credentials, please enter the credentials by running a data import using such connection)", "status":401}], "status":500, "bUIMsg":false,"bWarning":false}

Cause

  • Incorrect / missing S/4HANA OData services configuration.

Resolution

Note 1: The export (writeback) function is not generic but includes validation specific for the respective target source tables.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0