SAP Knowledge Base Article - Preview

2850760 - How to Enable Internal Memo Feature for Tickets

Symptom

You are trying to scope the option to enable internal memo for Tickets on Business Configuration but the option is grayed out.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket ; Internal Memo ; Business Configuration ; Questions ; Question Dependency ; Dependency ; Service Request Management ; Scoping ; Implementation Project , KBA , LOD-CRM-SRP , Service Request Processing , How To

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