2850775 - Candidate Application Comments Portlet

Symptom

Why is there no data displaying for Candidate Application Comments in Recruiting V2 reports?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Reporting

2. On the Columns pane, choose Candidate Application Comments

3. Click all the fields provided on this column

Cause

This is happening because standard field ID "comments" is not defined on the Application XML Template.

Resolution

The field can be added by following the steps below using Manage Templates for Recruiting Management

1. Add the field in Job Application in Manage Templates for Recruiting Management.

2. Provide permission to Roles who has the write permission. See below

(Permission means that Recruiters will have the write permission to Comments section for all countries for External and Internal candidates)

Once comments field is added, permission roles can now perform the following below.

comments add.png

The provided comment can now be seen on Ad Hoc Reports

Note: These comments are on the application of the candidate and NOT on the comments when candidates are moved through the pipeline. Comment field when applications are moved to another status are recorded on application change history and are reportable using "App Status Audit Trail".

Keywords

Candidate Application Comments Portlet, Profile, Status Change, Audit Trail , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , How To

Product

SAP SuccessFactors Recruiting all versions

2850775 - Candidate Application Comments Portlet - Recruiting Management