Symptom
Why is there no data displaying for Candidate Application Comments in Recruiting V2 reports?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Reporting
2. On the Columns pane, choose Candidate Application Comments
3. Click all the fields provided on this column
Cause
This is happening because standard field ID "comments" is not defined on the Application XML Template.
Resolution
The field can be added by following the steps below using Manage Templates for Recruiting Management
1. Add the field in Job Application in Manage Templates for Recruiting Management.
2. Provide permission to Roles who has the write permission. See below
(Permission means that Recruiters will have the write permission to Comments section for all countries for External and Internal candidates)
Once comments field is added, permission roles can now perform the following below.
The provided comment can now be seen on Ad Hoc Reports
Note: These comments are on the application of the candidate and NOT on the comments when candidates are moved through the pipeline. Comment field when applications are moved to another status are recorded on application change history and are reportable using "App Status Audit Trail".
See Also
Keywords
Candidate Application Comments Portlet, Profile, Status Change, Audit Trail , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , How To