2850976 - Invoice Volume Report Shows Incorrect Invoiced Quantity

Customer Invoice Volume Reports shows 0 quantity for Follow-Up Invoices and Credit Memos.

SAP Business ByDesign

1. Open the Customer Invoicing work center.
2. Select the Reports view.
3. Open the Invoice Volume report (Data Source CRMCIVIB_Q0001).
   Follow-Up invoices show 0 quantity values for the key figures Invoiced Quantity and Invoiced Quantity (Base Unit).

• Invoices created as a follow up document of an original invoice are tracked within reporting with a 0 value for the key figures Invoiced Quantity and Invoiced Quantity (Base Unit).
• This is intended to keep the total quantity of the complete sales process correct.
• Credit memos created from Customer Returns and manual Invoices/Credit Memos show the actual quantity. 

Please Note: For invoices the quantity will be displayed in the field "Invoice Quantity" and for Credit Memos the quantity will be displayed in the field "Credit Memo Quantity".

This is the intended system behavior.

The purpose is to allow for overall sales tracking with correct quantity values. Therefore the original invoice and follow up invoice do not exceed the delivered quantity.

You can select the key figure Invoice Document Quantity (Sales Unit of Measure) which retrieves the invoiced quantity of the underlying Sales Order Item. 

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