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SAP Knowledge Base Article - PreviewSymptom
When selecting My Queue tile on the Home screen, you are redirected to All Tickets query view instead of My Queue query view.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
ticket, home screen, view, query, my queue, my team's queue, all tickets, tile , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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