SAP Knowledge Base Article - Preview

2852307 - Cannot select citizenship status in NES

Symptom

  • Dropdown remains in SELECT option
  • Panel 'Form I-9 Employee Information and Attestation' is not allowing the selection of citizenship status.
  • Cannot select option in textbox 'I attest, under pensalty of perjury, that I am.'
  • Because citizenship status is not selectable, cannot choose verification documents and cannot proceed further 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

supportmate, citizen, I-9, US I9, panel, dropdown, menu, OBD , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

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