2852405 - Diagnostic Agent was not found on Define CA Introscope step

Symptom

The Discovery of the Introscope is failing even though the agent is online in Agent Administration. The following message is displayed in the step 4 of Infrastructure Preparation:

display message.png

Status of retrieval of existing installation: Diagnostics agent was not found
The Diagnostics Agent <agent's name> was not found

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Introscope, Diagnostic Agent was not found , KBA , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , Problem

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