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2852858 - Error "500 SAP Internal Server Error" is displayed after timeout of PPM frontend session

Symptom

A Portfolio and Project Management frontend (e.g. NWBC) session times out due to inactivity. The user gets an error screen with generic message "500 SAP Internal Server Error". Your expectation is that the user should instead get a message informing them about the timeout, e.g. "User session (HTTP/SMTP/..) closed after timeout".


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Environment

  • SAP Portfolio and Project Management 6.1
  • SAP Portfolio and Project Management for SAP S/4HANA (PPM)
  • SAP Portfolio and Project Management in SAP S/4HANA (PPM)

Product

SAP Portfolio and Project Management 6.1 ; SAP Portfolio and Project Management for SAP S/4HANA all versions ; SAP S/4HANA all versions

Keywords

time-out, time out, dump, st22 , KBA , PPM-PRO , Project Management , PPM-PFM , Portfolio Management , Problem

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